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customer service

Posted: 03 May 2011 23:19
by gman
As much as I love my Vigier bass, I have contacted customer service several times regarding what I consider to be a slight bow in the neck, which without a truss rod cannot be adjusted and have never received a response.  Very disappointing!



customer service

Posted: 04 May 2011 08:37
by Ben
What country do you live in and what email address did you use to contact us? Try contacting Patrice Vigier - pv@vigierguitars.com - he will be more than happy to help you resolve your issues.


customer service

Posted: 06 May 2011 08:50
by 1Patrice Vigier
Yes we never leave our friends without help....